Privacy Policy

1. Who we are

Forged Custom Wheels, Dubai, United Arab Emirates. Legal entity: [your full legal/trade name and trade licence number].

Contact: info@forged.ae · +971 56 521 0553.

2. Data we collect

We only collect data that is necessary for the purposes described in this policy. We do not sell your personal data.

• ·Account data: your name and email address when you register or sign in.
• ·Order and quote data: contact details, delivery address, phone number, and your vehicle's make, model, and year — needed to build and deliver a correctly fitting steering wheel.
• ·Messages and reviews: the content you send us through the contact form, quote request form, and product reviews, including any photos you choose to upload.
• ·Technical data: standard technical information (such as IP address and browser type) processed by our hosting platform to run the site securely and prevent abuse.

3. How we use your data

• ·To create and manage your account and keep the site secure.
• ·To process your orders and quote requests, build your wheel, and deliver it.
• ·To respond to your messages and provide customer support.
• ·To publish your review after you submit it and we approve it (your email address is never published).
• ·To send you service emails about your order or quote (for example, status updates).

4. Legal basis

• ·Your consent — when you tick the consent box on a form or accept our cookie notice.
• ·Performance of a contract — to fulfil orders and quote requests you place with us.
• ·Our legitimate interests — keeping the site secure, preventing fraud, and maintaining business records.

5. Cookies and local storage

We use only cookies that are strictly necessary (sign-in session, shopping cart) and functional local storage (your selected currency and a cached exchange-rate value). See our Cookie Policy for details.

6. Sharing your data

• ·Our hosting and application platform provider, which stores and processes data on our behalf under contract.
• ·Delivery and payment partners, only as needed to complete your order.
• ·Authorities, where we are legally required to disclose.

7. Retention

We keep your data only as long as needed for the purposes above and to meet legal or tax record-keeping obligations (for example, order and invoice records).

8. Your rights

To exercise any of these rights, contact us at info@forged.ae. We will respond within a reasonable period.

• ·Ask to see what personal data we hold about you.
• ·Ask us to correct or delete your data, or object to its use.
• ·Withdraw your consent at any time (this does not affect processing already done with your consent).

9. Security

Data is stored on our platform provider's infrastructure with access controls. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

10. Children

This website is not directed at children under 13, and we do not knowingly collect their data.

11. Changes to this policy

We may update this policy and will change the "Last updated" date above (21 September 2026) when we do.

12. Contact

Questions about this policy: info@forged.ae · +971 56 521 0553 · Dubai, United Arab Emirates.